Source note · Five9 routing and campaign model

Five9's rolling 30-day abandon-rate window for US domains appears designed to match the 30-day measurement in 47 CFR 64.1200(a)(7) and 16 CFR 310.4(b)(4)(i). Five9 does not state this link on the pages read.

inferred · Checked 2026-09-24

Vendor: Five9
Product: Five9 Virtual Contact Center
Subsystem: outbound-compliance
Deployment: multi-tenant
Region: us
Release range: current as of 2026-09-24
Status: inferred
Checked: 2026-09-24

Sources

Default Campaign Settings — Five9 · tier 2 current vendor documentation · Default Campaign Settings (US and UK note) read against 47 CFR 64.1200(a)(7)

Cite this note

APA

WarmTransfer. (2026, September 24). Five9 routing and campaign model: source note five9-routing-us-window-aligns-rules. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-routing-us-window-aligns-rules

BibTeX

@misc{warmtransfer-claim-five9-routing-us-window-aligns-rules,
  title  = {Five9 routing and campaign model: source note five9-routing-us-window-aligns-rules},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/five9-routing-us-window-aligns-rules},
  note   = {Source note five9-routing-us-window-aligns-rules, checked 2026-09-24}
}

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