Source note · Five9 routing and campaign model
The Five9 docs present the UK 24-hour abandon window as a monitoring window. From the pages read, whether a figure under 3 percent protects a UK operator under Ofcom's current persistent-misuse policy cannot be settled.
inferred · Checked 2026-09-24
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- outbound-compliance
- Deployment
- multi-tenant
- Region
- uk
- Release range
- current as of 2026-09-24
- Status
- inferred
- Checked
- 2026-09-24
Sources
- Default Campaign Settings — Five9 · tier 2 current vendor documentation · Default Campaign Settings (US and UK note)
Cite this note
APA
WarmTransfer. (2026, September 24). Five9 routing and campaign model: source note five9-routing-uk-window-not-safe-harbour. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-routing-uk-window-not-safe-harbour
BibTeX
@misc{warmtransfer-claim-five9-routing-uk-window-not-safe-harbour,
title = {Five9 routing and campaign model: source note five9-routing-uk-window-not-safe-harbour},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-routing-uk-window-not-safe-harbour},
note = {Source note five9-routing-uk-window-not-safe-harbour, checked 2026-09-24}
}