Source note · Five9 routing and campaign model
TCPA Manual Touch mode has no automatic dialing: the Dial Immediately and Dial Number options are removed, and no number is dialed automatically when a preview times out.
Checked 2026-09-24
No external number can be dialed automatically in the event of a preview timeout.
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- outbound-dialer
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- TCPA Manual Touch Dialing Mode — Five9 · tier 2 current vendor documentation · TCPA Manual Touch Dialing Mode (restrictions)
Cite this note
APA
WarmTransfer. (2026, September 24). Five9 routing and campaign model: source note five9-routing-tcpa-no-auto-dial. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-routing-tcpa-no-auto-dial
BibTeX
@misc{warmtransfer-claim-five9-routing-tcpa-no-auto-dial,
title = {Five9 routing and campaign model: source note five9-routing-tcpa-no-auto-dial},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-routing-tcpa-no-auto-dial},
note = {Source note five9-routing-tcpa-no-auto-dial, checked 2026-09-24}
}