Five9 sets default values for these outbound campaign fields: Max Queue Time, Show 'Out of Numbers' Alert, Monitor Abandoned Call Percentage, Max Abandoned Call Percentage, Call Analysis, Voice Detection level and Action on Max Queue Time Expiration.

Checked 2026-09-24

Vendor
Five9
Product
Five9 Virtual Contact Center
Subsystem
outbound-dialer
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Five9 routing and campaign model: source note five9-routing-default-fields. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-routing-default-fields

BibTeX

@misc{warmtransfer-claim-five9-routing-default-fields,
  title  = {Five9 routing and campaign model: source note five9-routing-default-fields},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/five9-routing-default-fields},
  note   = {Source note five9-routing-default-fields, checked 2026-09-24}
}

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