Source note · Five9 routing and campaign model
Five9 outbound campaigns measure the abandon rate over a rolling 30 days in US domains and over 24 hours in UK domains.
Checked 2026-09-24
Outbound campaigns use the rolling 30 days to monitor the abandon rate for US domains, while for UK domains it uses 24 hours.
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- outbound-dialer
- Deployment
- multi-tenant
- Region
- us and uk domains
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Default Campaign Settings — Five9 · tier 2 current vendor documentation · Default Campaign Settings (note on U.S. and European domains)
Cite this note
APA
WarmTransfer. (2026, September 24). Five9 routing and campaign model: source note five9-routing-abandon-window-us-uk. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-routing-abandon-window-us-uk
BibTeX
@misc{warmtransfer-claim-five9-routing-abandon-window-us-uk,
title = {Five9 routing and campaign model: source note five9-routing-abandon-window-us-uk},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-routing-abandon-window-us-uk},
note = {Source note five9-routing-abandon-window-us-uk, checked 2026-09-24}
}