Source note · Five9 IVR and Studio
A Studio call flow behind Engagement Workflow finishes on the End Session canvas, where a SIP Header node returns key-value pairs such as task UUID, region, task ID and routing information to Engagement Workflow. Each Studio key must use the same letter case as the matching Engagement Workflow GET function.
Checked 2026-09-25
- Vendor
- Five9
- Product
- Five9 IVA Studio
- Subsystem
- Studio behind Engagement Workflow
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- IVA Studio Call Flow — Five9, Inc. · tier 2 current vendor documentation · IVA Studio Call Flow, End Session canvas section
Cite this note
APA
WarmTransfer. (2026, September 25). Five9 IVR and Studio: source note five9-ivr-studio-end-session-sip-header. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-ivr-studio-end-session-sip-header
BibTeX
@misc{warmtransfer-claim-five9-ivr-studio-end-session-sip-header,
title = {Five9 IVR and Studio: source note five9-ivr-studio-end-session-sip-header},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-ivr-studio-end-session-sip-header},
note = {Source note five9-ivr-studio-end-session-sip-header, checked 2026-09-25}
}