Source note · Five9 IVR and Studio
When Five9 Studio sits behind Engagement Workflow, Studio transfer nodes are not supported. Routing is handed back to the VCC IVR instead.
Checked 2026-09-25
When Studio is behind Engagement Workflow, Studio transfer nodes are not supported.
- Vendor
- Five9
- Product
- Five9 IVA Studio
- Subsystem
- Studio behind Engagement Workflow
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- IVA Studio Call Flow — Five9, Inc. · tier 2 current vendor documentation · IVA Studio Call Flow, introductory note
Cite this note
APA
WarmTransfer. (2026, September 25). Five9 IVR and Studio: source note five9-ivr-studio-behind-ew-no-transfer-nodes. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-ivr-studio-behind-ew-no-transfer-nodes
BibTeX
@misc{warmtransfer-claim-five9-ivr-studio-behind-ew-no-transfer-nodes,
title = {Five9 IVR and Studio: source note five9-ivr-studio-behind-ew-no-transfer-nodes},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-ivr-studio-behind-ew-no-transfer-nodes},
note = {Source note five9-ivr-studio-behind-ew-no-transfer-nodes, checked 2026-09-25}
}