Source note · Setting up a Five9 inbound campaign
Users are added to a skill group from the Users tab of the skill group properties with Add; only users with the agent or supervisor role can be assigned to skill groups, and only users who do not belong to a user profile are listed there.
Checked 2026-09-30
Only users who do not belong to user profiles are listed.
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- skill groups
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Managing Skill Group Users — Five9 · tier 2 current vendor documentation · Assigning Users to Skill Groups; Adding Users to Skills, steps 1-5
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-skill-users. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-skill-users
BibTeX
@misc{warmtransfer-claim-five9-inbound-campaign-setup-skill-users,
title = {Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-skill-users},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-skill-users},
note = {Source note five9-inbound-campaign-setup-skill-users, checked 2026-09-30}
}