Source note · Setting up a Five9 inbound campaign
A skill group is added in the VCC Administrator by right-clicking Skills, selecting Add Skill, naming the skill group and clicking OK.
Checked 2026-09-30
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- skill groups
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Managing Skill Groups — Five9 · tier 2 current vendor documentation · Adding Skill Groups, steps 1-3
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-skill-add. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-skill-add
BibTeX
@misc{warmtransfer-claim-five9-inbound-campaign-setup-skill-add,
title = {Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-skill-add},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-skill-add},
note = {Source note five9-inbound-campaign-setup-skill-add, checked 2026-09-30}
}