When IVR schedules overlap in time or day, schedules higher in the campaign's schedule list take priority over those below.

Checked 2026-09-30

Vendor
Five9
Product
Five9 Virtual Contact Center
Subsystem
IVR schedules
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-schedule-priority. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-schedule-priority

BibTeX

@misc{warmtransfer-claim-five9-inbound-campaign-setup-schedule-priority,
  title  = {Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-schedule-priority},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-schedule-priority},
  note   = {Source note five9-inbound-campaign-setup-schedule-priority, checked 2026-09-30}
}

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