Source note · Setting up a Five9 inbound campaign
If no skills are added to a campaign, its interactions are assigned to any available agent.
Checked 2026-09-30
If no skills are added to a campaign the interactions are assigned to any available agent.
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- campaign skills
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configuring Skills for Campaigns — Five9 · tier 2 current vendor documentation · Configuring Skills for Campaigns, Important note
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-no-skills-any-agent. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-no-skills-any-agent
BibTeX
@misc{warmtransfer-claim-five9-inbound-campaign-setup-no-skills-any-agent,
title = {Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-no-skills-any-agent},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-no-skills-any-agent},
note = {Source note five9-inbound-campaign-setup-no-skills-any-agent, checked 2026-09-30}
}