Source note · Setting up a Five9 inbound campaign
The maximum number of lines on an inbound campaign defaults to 1, which limits the campaign to one call at a time; once the maximum is reached further callers receive a busy signal, and the setting can be raised on the General tab up to the total number of lines assigned to the account.
Checked 2026-09-30
If the maximum number of lines has been reached, the succeeding callers receive a busy signal.
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- inbound campaign general properties
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Troubleshooting Inbound Campaigns — Five9 · tier 2 current vendor documentation · Campaign accepts only one caller at a time > Check the maximum number of lines
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-lines-default-one. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-lines-default-one
BibTeX
@misc{warmtransfer-claim-five9-inbound-campaign-setup-lines-default-one,
title = {Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-lines-default-one},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-lines-default-one},
note = {Source note five9-inbound-campaign-setup-lines-default-one, checked 2026-09-30}
}