Five9 recommends assigning a given disposition either in the campaign profile or in the campaign, but not both; a disposition that is in a profile group and also assigned to the campaign appears at the top of the agent's list rather than inside its group.

Checked 2026-09-30

Five9 recommends that you assign a given disposition either in the campaign profile or in a campaign, but not both.
Vendor
Five9
Product
Five9 Virtual Contact Center
Subsystem
dispositions
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-dispo-one-place. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-dispo-one-place

BibTeX

@misc{warmtransfer-claim-five9-inbound-campaign-setup-dispo-one-place,
  title  = {Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-dispo-one-place},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-dispo-one-place},
  note   = {Source note five9-inbound-campaign-setup-dispo-one-place, checked 2026-09-30}
}

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