Source note · Setting up a Five9 inbound campaign
The default IVR schedule is used while the campaign is running unless a higher-priority IVR schedule exists; when no custom schedule covers a given time, the default schedule and its script are used, so an off-hours script can sit on the default schedule.
Checked 2026-09-30
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- IVR schedules
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Managing IVR Script Schedules for Autodial and Inbound Campaigns — Five9 · tier 2 current vendor documentation · Default Schedule; Creating IVR Schedule Rules, step 4
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-default-fallback. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-default-fallback
BibTeX
@misc{warmtransfer-claim-five9-inbound-campaign-setup-default-fallback,
title = {Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-default-fallback},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-default-fallback},
note = {Source note five9-inbound-campaign-setup-default-fallback, checked 2026-09-30}
}