Source note · Troubleshooting Cisco Finesse agent sign-in
On Unified CCX, Finesse configuration changes are allowed only on the primary server; the administration console on the secondary server is read-only.
Checked 2026-10-02
Access to Finesse administration console on the secondary server is read-only.
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- Finesse high availability
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0
- Checked
- 2026-10-02
Sources
- Cisco Unified Contact Center Express Administration and Operations Guide, Release 15.0 - Cisco Finesse — Cisco Systems · tier 2 current vendor documentation · Cisco Finesse chapter, administration console note
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Cisco Finesse agent sign-in: source note finesse-login-troubleshooting-uccx-secondary-ro. WarmTransfer. https://warmtransfer.net/knowledge/claims/finesse-login-troubleshooting-uccx-secondary-ro
BibTeX
@misc{warmtransfer-claim-finesse-login-troubleshooting-uccx-secondary-ro,
title = {Troubleshooting Cisco Finesse agent sign-in: source note finesse-login-troubleshooting-uccx-secondary-ro},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/finesse-login-troubleshooting-uccx-secondary-ro},
note = {Source note finesse-login-troubleshooting-uccx-secondary-ro, checked 2026-10-02}
}