Source note · Troubleshooting Cisco Finesse agent sign-in
With the default self-signed certificates, agents must accept the security certificates the first time they sign in to the Finesse desktop.
Checked 2026-10-02
accept the security certificates the first time they sign in to the desktop
- Vendor
- Cisco
- Product
- Cisco Finesse
- Subsystem
- certificates
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-02
Sources
- Cisco Finesse Administration Guide, Release 15.0(1) - Getting Started — Cisco Systems · tier 2 current vendor documentation · Getting Started, certificates section
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Cisco Finesse agent sign-in: source note finesse-login-troubleshooting-self-signed-accept. WarmTransfer. https://warmtransfer.net/knowledge/claims/finesse-login-troubleshooting-self-signed-accept
BibTeX
@misc{warmtransfer-claim-finesse-login-troubleshooting-self-signed-accept,
title = {Troubleshooting Cisco Finesse agent sign-in: source note finesse-login-troubleshooting-self-signed-accept},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/finesse-login-troubleshooting-self-signed-accept},
note = {Source note finesse-login-troubleshooting-self-signed-accept, checked 2026-10-02}
}