Source note · Troubleshooting Cisco Finesse agent sign-in
Finesse account lockout applies to Finesse local authentication; for SSO users lockout behaviour is governed by the identity provider.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco Finesse
- Subsystem
- desktop authentication
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-02
Sources
- Cisco Finesse Administration Guide, Release 15.0(1) - Getting Started — Cisco Systems · tier 2 current vendor documentation · Getting Started, account lockout section (note on authentication modes)
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Cisco Finesse agent sign-in: source note finesse-login-troubleshooting-lockout-local-auth-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/finesse-login-troubleshooting-lockout-local-auth-only
BibTeX
@misc{warmtransfer-claim-finesse-login-troubleshooting-lockout-local-auth-only,
title = {Troubleshooting Cisco Finesse agent sign-in: source note finesse-login-troubleshooting-lockout-local-auth-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/finesse-login-troubleshooting-lockout-local-auth-only},
note = {Source note finesse-login-troubleshooting-lockout-local-auth-only, checked 2026-10-02}
}