Source note · Troubleshooting Cisco Finesse agent sign-in
Finesse returns the Device Busy error when an agent attempts to sign in with a device that is already in use.
Checked 2026-10-02
Attempt to sign in an agent with a device that is already in use
- Vendor
- Cisco
- Product
- Cisco Finesse
- Subsystem
- REST API User
- Deployment
- on-premises
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- User—Sign In to Finesse — Cisco DevNet · tier 2 current vendor documentation · Possible Errors table, ErrorType Device Busy
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Cisco Finesse agent sign-in: source note finesse-login-troubleshooting-device-busy-in-use. WarmTransfer. https://warmtransfer.net/knowledge/claims/finesse-login-troubleshooting-device-busy-in-use
BibTeX
@misc{warmtransfer-claim-finesse-login-troubleshooting-device-busy-in-use,
title = {Troubleshooting Cisco Finesse agent sign-in: source note finesse-login-troubleshooting-device-busy-in-use},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/finesse-login-troubleshooting-device-busy-in-use},
note = {Source note finesse-login-troubleshooting-device-busy-in-use, checked 2026-10-02}
}