In Webex Calling, if no ELIN is available for an emergency call the system uses the configured ECBN of the user, workspace or location.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- ELIN
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Configure ELIN for Webex Calling — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Configure ELIN for Webex Calling > ELIN and ECBN relationship
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-webex-elin-fallback-ecbn. WarmTransfer. https://warmtransfer.net/knowledge/claims/e911-routing-failures-webex-elin-fallback-ecbn
BibTeX
@misc{warmtransfer-claim-e911-routing-failures-webex-elin-fallback-ecbn,
title = {Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-webex-elin-fallback-ecbn},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/e911-routing-failures-webex-elin-fallback-ecbn},
note = {Source note e911-routing-failures-webex-elin-fallback-ecbn, checked 2026-10-01}
}