A Teams emergency address obtained from the operating system without user confirmation is screened before transfer to the PSAP, while the same address confirmed by the user routes directly to the PSAP.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- Emergency routing method
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Emergency addresses for remote locations — Microsoft · tier 2 current vendor documentation · Emergency addresses for remote locations > Emergency address classification and routing (table rows 2 and 3)
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-teams-os-unconfirmed-screened. WarmTransfer. https://warmtransfer.net/knowledge/claims/e911-routing-failures-teams-os-unconfirmed-screened
BibTeX
@misc{warmtransfer-claim-e911-routing-failures-teams-os-unconfirmed-screened,
title = {Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-teams-os-unconfirmed-screened},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/e911-routing-failures-teams-os-unconfirmed-screened},
note = {Source note e911-routing-failures-teams-os-unconfirmed-screened, checked 2026-10-01}
}