The voice channel FAQ dated 2026-04-15 states that native Teams phone numbers cannot currently be brought into the voice channel.

disputed · Checked 2026-09-30

Currently, you can't bring native Teams phone numbers to use in the voice channel.
Vendor
Microsoft
Product
Dynamics 365 Contact Center
Subsystem
teams-phone
Deployment
multi-tenant
Region
not restricted
Release range
as documented 2026-04-15
Status
disputed
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-teams-numbers-faq-no. WarmTransfer. https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-teams-numbers-faq-no

BibTeX

@misc{warmtransfer-claim-dynamics-365-contact-center-teams-numbers-faq-no,
  title  = {Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-teams-numbers-faq-no},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-teams-numbers-faq-no},
  note   = {Source note dynamics-365-contact-center-teams-numbers-faq-no, checked 2026-09-30}
}

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