The channels that can be provisioned in Dynamics 365 Contact Center are chat, voice, SMS, social, and Microsoft Teams.

Checked 2026-09-30

Vendor
Microsoft
Product
Dynamics 365 Contact Center
Subsystem
channel-provisioning
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-channels-list. WarmTransfer. https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-channels-list

BibTeX

@misc{warmtransfer-claim-dynamics-365-contact-center-channels-list,
  title  = {Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-channels-list},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-channels-list},
  note   = {Source note dynamics-365-contact-center-channels-list, checked 2026-09-30}
}

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