Source note · Microsoft Dynamics 365 Contact Center
The SBC best practices for direct routing are to set 'Reset SRTP Upon Re-key' to Disable and 'Generate SRTP Keys' to Only if Required, to disable the SIP Application Layer Gateway when the SBC is behind a firewall, and to use a public IP address for the media endpoint.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Dynamics 365 Contact Center
- Subsystem
- acs-direct-routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Bring your own carrier — Microsoft · tier 2 current vendor documentation · 'SBC best practices', second and fourth bullets
Cite this note
APA
WarmTransfer. (2026, September 30). Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-byoc-srtp-alg. WarmTransfer. https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-byoc-srtp-alg
BibTeX
@misc{warmtransfer-claim-dynamics-365-contact-center-byoc-srtp-alg,
title = {Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-byoc-srtp-alg},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-byoc-srtp-alg},
note = {Source note dynamics-365-contact-center-byoc-srtp-alg, checked 2026-09-30}
}