For Direct Routing, Teams clients no longer put + in front of the emergency dial string, and the voice route pattern must match the emergency dial string exactly.
Checked 2026-09-25
For Direct Routing, Teams clients no longer send emergency calls with a "+" in front of the emergency dial string.
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- emergency calling
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Manage emergency call routing policies for Direct Routing — Microsoft · tier 2 current vendor documentation · Create a custom emergency call routing policy; step 5.1 Emergency dial string and Note
Cite this note
APA
WarmTransfer. (2026, September 25). Migrating a Unified CM dial plan to Webex Calling or Teams: source note dial-plan-migration-teams-emergency-no-plus. WarmTransfer. https://warmtransfer.net/knowledge/claims/dial-plan-migration-teams-emergency-no-plus
BibTeX
@misc{warmtransfer-claim-dial-plan-migration-teams-emergency-no-plus,
title = {Migrating a Unified CM dial plan to Webex Calling or Teams: source note dial-plan-migration-teams-emergency-no-plus},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/dial-plan-migration-teams-emergency-no-plus},
note = {Source note dial-plan-migration-teams-emergency-no-plus, checked 2026-09-25}
}