Source note · Setting up courtesy callback in Unified CVP
The Courtesy Callback General tab has an 'Enable secure communication with the Courtesy Callback database' check box that secures Call Server to Reporting Server communication for callbacks.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Unified Customer Voice Portal
- Subsystem
- operations-console
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-01
Sources
- Configuration Guide for Cisco Unified Customer Voice Portal, Release 15.0(1) - System Configuration — Cisco Systems · tier 2 current vendor documentation · Courtesy Callback > Configure Reporting Server for Courtesy Callback > General tab
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-secure-callback-db. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-secure-callback-db
BibTeX
@misc{warmtransfer-claim-cvp-courtesy-callback-setup-secure-callback-db,
title = {Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-secure-callback-db},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-secure-callback-db},
note = {Source note cvp-courtesy-callback-setup-secure-callback-db, checked 2026-10-01}
}