Queue Name and Calling Line ID, the CLI used on the callback, are the required Callback_Set_Queue_Defaults settings.

Checked 2026-10-01

Vendor
Cisco
Product
Unified Customer Voice Portal
Subsystem
call-studio
Deployment
on-premises
Region
not restricted
Release range
15.0(1)
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-required-queue-settings. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-required-queue-settings

BibTeX

@misc{warmtransfer-claim-cvp-courtesy-callback-setup-required-queue-settings,
  title  = {Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-required-queue-settings},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-required-queue-settings},
  note   = {Source note cvp-courtesy-callback-setup-required-queue-settings, checked 2026-10-01}
}

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