Source note · Setting up courtesy callback in Unified CVP
Cisco advises deploying changes to the Courtesy Callback configuration, such as a different Reporting Server, in a maintenance window, because restarting the Reporting Server can cancel currently scheduled callbacks.
Checked 2026-10-01
restarting the Reporting Server could cause the cancellation of currently scheduled courtesy callbacks.
- Vendor
- Cisco
- Product
- Unified Customer Voice Portal
- Subsystem
- operations-console
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-01
Sources
- Configuration Guide for Cisco Unified Customer Voice Portal, Release 15.0(1) - System Configuration — Cisco Systems · tier 2 current vendor documentation · Courtesy Callback > Configure Reporting Server for Courtesy Callback (note)
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-maintenance-window-deploy. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-maintenance-window-deploy
BibTeX
@misc{warmtransfer-claim-cvp-courtesy-callback-setup-maintenance-window-deploy,
title = {Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-maintenance-window-deploy},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-maintenance-window-deploy},
note = {Source note cvp-courtesy-callback-setup-maintenance-window-deploy, checked 2026-10-01}
}