Source note · Setting up courtesy callback in Unified CVP
Callback event types in EventTypeRef are 20 Canceled, 21 Pending, 22 In Progress, 23 Tentative, 24 Complete, 25 Recover, 26 Created, 27 Dropped from queue, 28 Added to queue and 29 Max allowed callbacks to this ANI exceeded.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Unified Customer Voice Portal
- Subsystem
- reporting
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-01
Sources
- Reporting Guide for Cisco Unified Customer Voice Portal, Release 15.0(1) - Database Schema — Cisco Systems · tier 2 current vendor documentation · Database Schema > EventTypeRef Table
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-eventtype-callback-values. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-eventtype-callback-values
BibTeX
@misc{warmtransfer-claim-cvp-courtesy-callback-setup-eventtype-callback-values,
title = {Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-eventtype-callback-values},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-eventtype-callback-values},
note = {Source note cvp-courtesy-callback-setup-eventtype-callback-values, checked 2026-10-01}
}