Source note · Setting up a CVP comprehensive call flow in UCCE
VRU scripts must be defined in the Unified CCE Configuration Manager before routing scripts can call them with Run External Script.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Unified Contact Center Enterprise
- Subsystem
- Network VRU scripts
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-09-30
Sources
- Scripting and Media Routing Guide for Cisco Unified Contact Center Enterprise, Release 15.0(1) - Network VRUs — Cisco Systems · tier 2 current vendor documentation · Network VRUs, section on configuring Network VRU scripts
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-vru-scripts-defined. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-vru-scripts-defined
BibTeX
@misc{warmtransfer-claim-cvp-comprehensive-call-flow-setup-vru-scripts-defined,
title = {Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-vru-scripts-defined},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-vru-scripts-defined},
note = {Source note cvp-comprehensive-call-flow-setup-vru-scripts-defined, checked 2026-09-30}
}