Source note · Setting up a CVP comprehensive call flow in UCCE
The Send to VRU node sends a call to a VRU for further processing, and exits through its failure terminal if the label does not exist or if Unified CCE receives no confirmation.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Unified Contact Center Enterprise
- Subsystem
- Script Editor
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-09-30
Sources
- Scripting and Media Routing Guide for Cisco Unified Contact Center Enterprise, Release 15.0(1) - Network VRUs — Cisco Systems · tier 2 current vendor documentation · Network VRUs, 'Send to VRU Node'
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-send-to-vru-fails. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-send-to-vru-fails
BibTeX
@misc{warmtransfer-claim-cvp-comprehensive-call-flow-setup-send-to-vru-fails,
title = {Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-send-to-vru-fails},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-send-to-vru-fails},
note = {Source note cvp-comprehensive-call-flow-setup-send-to-vru-fails, checked 2026-09-30}
}