The Run External Script node instructs a Network VRU to run a specific script; control leaves through the success branch if the script runs successfully and through the failure branch if it does not.

Checked 2026-09-30

Vendor
Cisco
Product
Unified Contact Center Enterprise
Subsystem
Script Editor
Deployment
on-premises
Region
not restricted
Release range
15.0(1)
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-run-ext-script. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-run-ext-script

BibTeX

@misc{warmtransfer-claim-cvp-comprehensive-call-flow-setup-run-ext-script,
  title  = {Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-run-ext-script},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-run-ext-script},
  note   = {Source note cvp-comprehensive-call-flow-setup-run-ext-script, checked 2026-09-30}
}

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