Source note · Setting up a CVP comprehensive call flow in UCCE
For the Comprehensive model the Network VRU is defined in the ICM Configuration Manager Network VRU Explorer tool as Type 10, with one label per Unified CVP Call Server; each label is the Network Routing Number, of type Normal, assigned to that Call Server's routing client.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Unified Contact Center Enterprise
- Subsystem
- Network VRU
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-09-30
Sources
- Configuration Guide for Cisco Unified Customer Voice Portal, Release 15.0(1) - Unified ICM Configuration — Cisco Systems · tier 2 current vendor documentation · Configure ICM Settings for Comprehensive Call Flow Model for ICME and ICMH, step 'Define Network VRUs'
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-nvru-type10-labels. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-nvru-type10-labels
BibTeX
@misc{warmtransfer-claim-cvp-comprehensive-call-flow-setup-nvru-type10-labels,
title = {Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-nvru-type10-labels},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-nvru-type10-labels},
note = {Source note cvp-comprehensive-call-flow-setup-nvru-type10-labels, checked 2026-09-30}
}