Source note · Setting up a CVP comprehensive call flow in UCCE
If a Run External Script, Play, Menu, Collect Data or Queue node runs before any Send To VRU node, Unified CCE assumes an implicit Send To VRU.
Checked 2026-09-30
If the Run External Script, Play, Menu, Collect Data, or Queue node is used in a script before a Send To VRU node, an implicit Send To VRU node is assumed.
- Vendor
- Cisco
- Product
- Unified Contact Center Enterprise
- Subsystem
- Script Editor
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-09-30
Sources
- Scripting and Media Routing Guide for Cisco Unified Contact Center Enterprise, Release 15.0(1) - Network VRUs — Cisco Systems · tier 2 current vendor documentation · Network VRUs, 'Send to VRU Node', implicit Send To VRU note
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-implicit-send-to-vru. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-implicit-send-to-vru
BibTeX
@misc{warmtransfer-claim-cvp-comprehensive-call-flow-setup-implicit-send-to-vru,
title = {Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-implicit-send-to-vru},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-implicit-send-to-vru},
note = {Source note cvp-comprehensive-call-flow-setup-implicit-send-to-vru, checked 2026-09-30}
}