Source note · Setting up a CVP comprehensive call flow in UCCE
Expanded call context is switched on in ICM Configuration Manager under Tools > Miscellaneous Tools > System Information by checking Enable expanded call context.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Unified Contact Center Enterprise
- Subsystem
- ECC variables
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-09-30
Sources
- Configuration Guide for Cisco Unified Customer Voice Portal, Release 15.0(1) - Unified ICM Configuration — Cisco Systems · tier 2 current vendor documentation · Define Unified CVP ECC Variables, first step
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-ecc-enable. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-ecc-enable
BibTeX
@misc{warmtransfer-claim-cvp-comprehensive-call-flow-setup-ecc-enable,
title = {Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-ecc-enable},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-ecc-enable},
note = {Source note cvp-comprehensive-call-flow-setup-ecc-enable, checked 2026-09-30}
}