Dialed numbers, call types and customers for the Comprehensive model are configured in ICM Configuration Manager with the Dialed Number List tool, the Call Type List tool and the ICM Instance Explorer tool.

Checked 2026-09-30

Vendor
Cisco
Product
Unified Contact Center Enterprise
Subsystem
ICM Configuration Manager
Deployment
on-premises
Region
not restricted
Release range
15.0(1)
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-dn-calltype-tools. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-dn-calltype-tools

BibTeX

@misc{warmtransfer-claim-cvp-comprehensive-call-flow-setup-dn-calltype-tools,
  title  = {Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-dn-calltype-tools},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-dn-calltype-tools},
  note   = {Source note cvp-comprehensive-call-flow-setup-dn-calltype-tools, checked 2026-09-30}
}

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