Because RingCentral Contact Center is powered by CXone and uses MAX, NICE's CXone MAX documentation is the best available description of its agent phone options, but a RingCentral tenant may not expose every CXone option.

inferred · Checked 2026-09-25

Vendor
RingCentral
Product
RingCentral Contact Center
Subsystem
agent voice connection
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Status
inferred
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-rcc-follows-cxone. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-rcc-follows-cxone

BibTeX

@misc{warmtransfer-claim-cucm-with-ringcentral-contact-center-rcc-follows-cxone,
  title  = {Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-rcc-follows-cxone},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-rcc-follows-cxone},
  note   = {Source note cucm-with-ringcentral-contact-center-rcc-follows-cxone, checked 2026-09-25}
}

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