Source note · Connecting Unified CM to RingCentral contact center
In MAX an agent transfers a call by clicking Transfer / Conf, typing a number or picking an address-book entry, clicking Call, then clicking Transfer, which can be done before the new party answers.
Checked 2026-09-25
- Vendor
- NICE
- Product
- CXone Mpower MAX
- Subsystem
- transfers
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Handle Calls in MAX — NICE · tier 2 current vendor documentation · Transfer a call
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-max-cold-transfer. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-max-cold-transfer
BibTeX
@misc{warmtransfer-claim-cucm-with-ringcentral-contact-center-max-cold-transfer,
title = {Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-max-cold-transfer},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-max-cold-transfer},
note = {Source note cucm-with-ringcentral-contact-center-max-cold-transfer, checked 2026-09-25}
}