Source note · Connecting Unified CM to RingCentral contact center
During a RingCX outage an admin can temporarily reroute a CCRN by changing it to connect to an extension whose forwarding rules send calls elsewhere.
Checked 2026-09-25
- Vendor
- RingCentral
- Product
- RingEX
- Subsystem
- number routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Setting up a RingEX CCRN for RingCX — RingCentral · tier 2 current vendor documentation · Switching a CCRN in RingEX to route calls externally
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-ccrn-outage-reroute. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-ccrn-outage-reroute
BibTeX
@misc{warmtransfer-claim-cucm-with-ringcentral-contact-center-ccrn-outage-reroute,
title = {Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-ccrn-outage-reroute},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-ccrn-outage-reroute},
note = {Source note cucm-with-ringcentral-contact-center-ccrn-outage-reroute, checked 2026-09-25}
}