Source note · Connecting Unified CM to RingCentral contact center
A CXone MAX voice connection may disconnect automatically after an administrator-configured idle time.
Checked 2026-09-25
- Vendor
- NICE
- Product
- CXone Mpower MAX
- Subsystem
- agent voice connection
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Connect Your Phone in MAX — NICE · tier 2 current vendor documentation · note on automatic disconnection
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-agent-leg-idle. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-agent-leg-idle
BibTeX
@misc{warmtransfer-claim-cucm-with-ringcentral-contact-center-agent-leg-idle,
title = {Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-agent-leg-idle},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-agent-leg-idle},
note = {Source note cucm-with-ringcentral-contact-center-agent-leg-idle, checked 2026-09-25}
}