Source note · Connecting Unified CM to NICE CXone
When an agent logs in with a station ID, CXone associates the agent session with the phone number assigned to that station, which reduces errors from agents typing phone numbers.
Checked 2026-09-25
- Vendor
- NICE
- Product
- CXone Mpower ACD
- Subsystem
- stations
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Stations — NICE · tier 2 current vendor documentation · page body, station login example
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to NICE CXone: source note cucm-with-nice-cxone-station-login. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-nice-cxone-station-login
BibTeX
@misc{warmtransfer-claim-cucm-with-nice-cxone-station-login,
title = {Connecting Unified CM to NICE CXone: source note cucm-with-nice-cxone-station-login},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-nice-cxone-station-login},
note = {Source note cucm-with-nice-cxone-station-login, checked 2026-09-25}
}