Source note · Connecting Unified CM to Genesys Cloud CX
Passing NOT_SET to Set UUI Data stops the flow from sending UUI on either disconnect or transfer. Passing an empty string clears the UUI.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX Architect
- Subsystem
- UUI
- Deployment
- multi-tenant, hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Set UUI Data action — Genesys · tier 2 current vendor documentation · NOT_SET and empty string notes
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-uui-not-set. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-uui-not-set
BibTeX
@misc{warmtransfer-claim-cucm-with-genesys-cloud-uui-not-set,
title = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-uui-not-set},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-uui-not-set},
note = {Source note cucm-with-genesys-cloud-uui-not-set, checked 2026-09-25}
}