The Architect Set UUI Data action specifies whether the UUI is sent on disconnect or on transfer. If it is called more than once, the last value supplied is used.

Checked 2026-09-25

Vendor
Genesys
Product
Genesys Cloud CX Architect
Subsystem
UUI
Deployment
multi-tenant, hybrid
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-uui-action-disconnect-transfer. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-uui-action-disconnect-transfer

BibTeX

@misc{warmtransfer-claim-cucm-with-genesys-cloud-uui-action-disconnect-transfer,
  title  = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-uui-action-disconnect-transfer},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-uui-action-disconnect-transfer},
  note   = {Source note cucm-with-genesys-cloud-uui-action-disconnect-transfer, checked 2026-09-25}
}

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