Source note · Connecting Unified CM to Genesys Cloud CX
On the Legacy Cloud Voice platform, BYOC Cloud has four IP addresses per region, behind load balancers named lb0[1-4].voice.[region].pure.cloud.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- BYOC Cloud addressing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- BYOC Cloud public SIP IP addresses — Genesys · tier 2 current vendor documentation · Legacy Cloud Voice section and regional tables
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-public-ips-legacy. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-public-ips-legacy
BibTeX
@misc{warmtransfer-claim-cucm-with-genesys-cloud-public-ips-legacy,
title = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-public-ips-legacy},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-public-ips-legacy},
note = {Source note cucm-with-genesys-cloud-public-ips-legacy, checked 2026-09-25}
}