Source note · Connecting Unified CM to Genesys Cloud CX
Support for the BYOC Premises Genesys Hardware Solution Edges (Standard v1-v3, Micro, Mini v1-v2) ends on 1 December 2026. For a premises deployment, Genesys recommends moving to the Customer Hardware Solution.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- BYOC Premises
- Deployment
- hybrid
- Region
- not restricted
- Release range
- announced 2025-03-01; effective 2026-12-01
- Checked
- 2026-09-25
Sources
- Deprecation: BYOC-Premises – Genesys Hardware Solution — Genesys · tier 2 current vendor documentation · end of support date; affected equipment; recommended alternatives
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-premises-hw-eos. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-premises-hw-eos
BibTeX
@misc{warmtransfer-claim-cucm-with-genesys-cloud-premises-hw-eos,
title = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-premises-hw-eos},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-premises-hw-eos},
note = {Source note cucm-with-genesys-cloud-premises-hw-eos, checked 2026-09-25}
}