Source note · Connecting Unified CM to Genesys Cloud CX
BYOC Cloud handles call signalling and media with separate services at different IP addresses. The media addresses are provided in the SDP.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- BYOC Cloud addressing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- BYOC Cloud public SIP IP addresses — Genesys · tier 2 current vendor documentation · signalling and media note
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-media-ips-separate. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-media-ips-separate
BibTeX
@misc{warmtransfer-claim-cucm-with-genesys-cloud-media-ips-separate,
title = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-media-ips-separate},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-media-ips-separate},
note = {Source note cucm-with-genesys-cloud-media-ips-separate, checked 2026-09-25}
}