Source note · Connecting Unified CM to Five9
For PSTN and gateway stations, Five9 rings the agent's phone at connection and three tones on that phone indicate the agent is connected to the station.
Checked 2026-09-25
Three tones in the PSTN device indicate you are connected to your station.
- Vendor
- Five9
- Product
- Five9 Agent Desktop Plus
- Subsystem
- agent station
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- PSTN Station (Agent Desktop Plus) — Five9 · tier 2 current vendor documentation · PSTN Station, steps 4-5
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Five9: source note cucm-with-five9-station-three-tones. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-five9-station-three-tones
BibTeX
@misc{warmtransfer-claim-cucm-with-five9-station-three-tones,
title = {Connecting Unified CM to Five9: source note cucm-with-five9-station-three-tones},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-five9-station-three-tones},
note = {Source note cucm-with-five9-station-three-tones, checked 2026-09-25}
}