Source note · Connecting Unified CM to Five9
The softphone station, which uses the agent's computer for calls, is the default station type and requires the agent to enter a station ID.
Checked 2026-09-25
- Vendor
- Five9
- Product
- Five9 Agent Desktop Plus
- Subsystem
- agent station
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Softphone Station (Agent Desktop Plus) — Five9 · tier 2 current vendor documentation · Softphone Station, opening sentence and steps 1-2
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Five9: source note cucm-with-five9-softphone-default. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-five9-softphone-default
BibTeX
@misc{warmtransfer-claim-cucm-with-five9-softphone-default,
title = {Connecting Unified CM to Five9: source note cucm-with-five9-softphone-default},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-five9-softphone-default},
note = {Source note cucm-with-five9-softphone-default, checked 2026-09-25}
}