Source note · Connecting Unified CM to Five9
For a Unified CM phone to serve as a Five9 gateway station, the public address and port given as the station address would be the enterprise SBC such as CUBE, which must route the Five9 INVITE onward to Unified CM over a SIP trunk and to the agent's line.
inferred · Checked 2026-09-25
- Vendor
- Five9
- Product
- Five9 Agent Desktop Plus
- Subsystem
- agent station
- Deployment
- multi-tenant, on-premises
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Status
- inferred
- Checked
- 2026-09-25
Sources
- Gateway Station (Agent Desktop Plus) — Five9 · tier 2 current vendor documentation · Gateway Station, opening paragraph and step 2; combined with gateway port page row 5060 inbound
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Five9: source note cucm-with-five9-infer-gateway-station-sbc. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-five9-infer-gateway-station-sbc
BibTeX
@misc{warmtransfer-claim-cucm-with-five9-infer-gateway-station-sbc,
title = {Connecting Unified CM to Five9: source note cucm-with-five9-infer-gateway-station-sbc},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-five9-infer-gateway-station-sbc},
note = {Source note cucm-with-five9-infer-gateway-station-sbc, checked 2026-09-25}
}