Source note · Connecting Unified CM to Five9
Agent Desktop Plus lets agents transfer calls to other agents, skill group members, internal or external parties, or campaigns.
Checked 2026-09-25
you may transfer calls to other agents, skill group members, internal or external parties, or campaigns.
- Vendor
- Five9
- Product
- Five9 Agent Desktop Plus
- Subsystem
- transfer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Transferring Calls (Agent Desktop Plus) — Five9 · tier 2 current vendor documentation · Transferring Calls, introduction
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Five9: source note cucm-with-five9-agent-transfer-destinations. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-five9-agent-transfer-destinations
BibTeX
@misc{warmtransfer-claim-cucm-with-five9-agent-transfer-destinations,
title = {Connecting Unified CM to Five9: source note cucm-with-five9-agent-transfer-destinations},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-five9-agent-transfer-destinations},
note = {Source note cucm-with-five9-agent-transfer-destinations, checked 2026-09-25}
}