Source note · Connecting Unified CM to Amazon Connect
Amazon Connect external voice transfer moves voice calls and their metadata between Amazon Connect and another voice system without using the public telephone network.
Checked 2026-09-25
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- external voice transfer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- since 2024-12
- Checked
- 2026-09-25
Sources
- Amazon Connect now supports external voice transfers — The AWS News Feed (mirror of AWS What's New) · tier 4 archived vendor documentation · announcement, first paragraph
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Amazon Connect: source note cucm-with-amazon-connect-evt-purpose. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-amazon-connect-evt-purpose
BibTeX
@misc{warmtransfer-claim-cucm-with-amazon-connect-evt-purpose,
title = {Connecting Unified CM to Amazon Connect: source note cucm-with-amazon-connect-evt-purpose},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-amazon-connect-evt-purpose},
note = {Source note cucm-with-amazon-connect-evt-purpose, checked 2026-09-25}
}